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CASE STUDY
Ryan Nicholson
CASE STUDY
Ryan Nicholson
CX in the Lab
We were asked to partner with Abbott Corporate Marketing to elevate the awareness and maturity of customer experience strategy within the organization. Here’s how we did it.
CASE STUDY
Ryan Nicholson
CASE STUDY
Ryan Nicholson
Having Their Say
Melon partnered with Say Insurance to enhance and extend their omni-channel customer experience by driving customers into the sales funnel through improvement of the identification, acquisition, and retention of ideal customers. During our partnership, Melon analyzed existing data from Say to identify a refined understanding of the segments and target audience personas.